Air Freight

When Time & Speed Matter

We Understand the
Need for Speed

In today’s fast-paced global economy, air freight plays a crucial role in connecting businesses and consumers across continents. For some shipments, time is of the essence and shipping by air is the only viable option.

Our experienced and dedicated air freight team will support your business with a comprehensive range of quick, reliable and secure airfreight solutions tailored to meet your specific requirements – no matter the routing, type of cargo, or size of your shipment.

From onboard, hand-carry shipments to chartering a full aircraft, dangerous goods, temperature-controlled cargo or time-critical shipments, ITS Cargo has got you covered with a wide portfolio of services available over our global network to meet all of your air freight requirements. Our aim is to provide a comprehensive, seamless, end-to-end solution to match your budget and exceed your expectations.


At ITS Cargo, we understand that air freight is a critical part of the supply chain for businesses across all sectors. That’s why we offer a range of reliable services that are designed to meet your specific needs. Via a worldwide network of trusted carriers, our team of airfreight experts will ensure that your shipment is delivered to its destination on time, intact, every time.

Safe and Secure Handling

We don’t just take safety and security seriously, it’s a priority. Certain shipments demand extra special care and that’s why our air cargo team are trained in handling commodities such as dangerous goods, temperature-controlled cargo, and high-value items. We comply with industry regulations and have a comprehensive approach to packaging and handling your cargo to ensure that it arrives safely and securely.

Bespoke Transit Solutions

We know that every commercial business has its own individual needs when it comes to air freight. That’s why we offer flexible, customized solutions that are tailored to meet your unique needs. Our team of maestros will work with you to understand your business and design a solution that not only meets your budget but exceeds your expectations. We offer a range of air freight services to suit organizations of all sizes from industries.

Express Delivery

When it comes to air freight, speed is essential. That’s why we offer time-critical options such as Next-Flight-Out (NFO) that enables your shipment to arrive as quickly as possible. Our team of air freight experts will work together with a global network of carriers and partners to build a must-fly, premium routing, minimizing hours in transit and guaranteeing your goods are prioritized and delivered to their destination via the quickest possible A to B.

Unmatched Customer Service

You are at the center of everything we do and we pride ourselves on delivering exemplary customer service. Our dedicated air freight team work tirelessly around the clock to coordinate and monitor your shipment and are on hand to answer your questions, provide running updates and take care of any concerns. We understand that quick, transparent communication is essential, and we’ll keep you informed every step of the way. Our aim is to provide you with an efficient and stress-free air freight experience, from beginning to end.

Air freight: holistic logistics

Our air freight services offer unparalleled speed and flexibility, allowing your business to respond rapidly to changing market demands. With our extensive network of carriers and partners, we can transport your cargo to virtually any destination worldwide, ensuring that your cargo arrives on time and in good condition.
Our standard services include:

Consolidation or B2B consignments

To destinations all over the world, we can help you save money by consolidating your shipments with other shippers’ cargo. Or, save time by arranging back-to-back (B2B) to avoid additional handling.

Full customs and brokerage service

Our experienced team navigates complex customs regulations, ensuring that your shipments clear customs quickly and without delays, whilst staying fully compliant with all applicable laws and regulations. We offer a range of brokerage services, including documentation and licensing support, to make your shipping and import process as smooth and hassle-free as possible.

End to End supply Chain management

We understand the importance of an efficient supply chain in today’s fast-paced environment. Our end-to-end services are designed to optimize your entire shipping process, from pickup at your facility to arrival at the final destination, ensuring the  seamless flow of your cargo and a hassle-free experience. For Distribution and delivery we have a variety of Last Mile options and will work with you to develop a customized plan, depending on your targets and priorities.

Express & Economy options

Choose between expedited shipping for time-sensitive cargo or more cost-effective economy options for less urgent shipments. Our experienced team will work closely with you to develop a customized logistics strategy that meets your specific needs. Streamlined logistics for optimal efficiency.

Real-time Track & Trace visibility

Stay informed about the status of your shipment with our advanced tracking tools and personalised, online portal, providing you with real-time updates and peace of mind at the push of a button.

Specialist Services

In addition to general cargo via our standard air freight and transportation services, we also offer a range of specialist services to meet the unique needs of different industries and enterprises. These include:

Full or Part Aircraft Charter

Full or Part Aircraft Charter

We offer flexible aircraft charter solutions to help you transport your goods quickly and efficiently.

Pharmaceutical and Perishable Goods under Temperature-Control

Pharmaceutical and Perishable Goods under Temperature-Control

We have extensive experience in shipping temperature-sensitive goods, including pharmaceuticals and perishable items.

Dangerous, Hazardous Goods & Restricted Batteries

Dangerous, Hazardous Goods & Restricted Batteries

Our team of experts can help you navigate the complex regulations surrounding the shipping of hazardous materials and restricted, lithium batteries and find the best price and shipping solution for your cargo.

On-Board Courier Express (Hand Carry)

On-Board Courier Express (Hand Carry)

We offer a premium service where a dedicated courier personally accompanies your goods on the flight to ensure their safe and timely delivery.

AOG (Aircraft on Ground)

AOG (Aircraft on Ground)

We can provide urgent transportation solutions for aircraft parts and other critical items to minimize downtime and keep your operations running smoothly.

NFO (Next Flight Out)

NFO (Next Flight Out)

We offer expedited shipping services to get your goods to their destination as quickly as possible.

Tailored Solutions for Diverse Industries

We cater to a wide range of industries, offering tailored air freight solutions to meet the unique needs of each sector. Our experience over the years has given us the expertise to handle even the most complex challenges. Some of the industries we serve include:



We provide efficient transportation of automotive parts and finished vehicles, ensuring timely delivery to dealerships and manufacturing facilities.



Our temperature-controlled solutions ensure the safe and secure transport of sensitive pharmaceutical products, maintaining their quality and efficacy.



We handle the shipment of high-value electronics, including consumer goods and components, with utmost care and precision.

Fashion and apparel

Fashion and apparel

Our air freight services ensure that your fashion and apparel products reach their destinations quickly, keeping up with the latest trends and seasonal demands.



ITSCargo’s creative approach and ability to handle a scope of cargo dimensions has enabled us to provide large-scale solutions to the energy sector, assisting with major projects across a range of industries.



From raw material vendors to aircraft manufacturers, time sensitive AOG shipments to full or part charter services, our team’s wealth of experience make us the ideal partner for your aviation and aerospace challenges.

Global reach with a personal touch

We are proud to be part of the WCA and Elite Global Forwarding alliances, which provide us with an extensive, global network of partners. Access to a vast array of carriers, airports and transportation resources ensures we can deliver your goods to virtually any destination worldwide, safely and efficiently, no matter where they need to go.

Our team of dedicated professionals are available to provide you with support and guidance and are committed to providing the highest level of customer service and satisfaction, ensuring a smooth and reliable experience every step of the way. Contact us today to experience the ITS difference and learn more about how we can help you streamline your logistics and transportation operations.

Contact Us Today

If you’re looking for quick, reliable air freight services, then look no further than ITS Cargo.

Reach out today to discuss your air freight needs and find out how we can help you with customized solutions to meet your specific requirements. Trust us to handle your air freight needs and we’ll deliver your cargo to its destination safely and securely, every time.

Air Freight Services FAQs

Air freight, also known as air cargo, is the transportation of goods via aircraft. It is a fast and efficient mode of transportation, especially useful for goods that are time-sensitive.

Consolidation, also known as groupage, is a process of combining multiple shipments from different shippers into a single consignment. Goods are transported to the destination airport together then deconsolidated on arrival and each individual shipment is delivered to its respective consignee.
Under Back-to-Back (B2B) a shipment is sent by itself, with its own master awb (MAWB). This can save time at both ends as is generally used for larger or more urgent shipments.

An Air Waybill (AWB) is a legal contract between a shipper and an airline for the transportation of goods. It provides detailed information about the shipment, including the names and addresses of the parties involved, a description of the goods, and the terms of the transportation agreement. It serves as a receipt for the cargo, a shipping document, and a proof of ownership of the goods.

A customs broker is a licensed professional who helps importers and exporters comply with customs regulations and process customs clearance. They assist with documentation, taxes, and duties, and ensure that goods are cleared through customs smoothly.

A passenger aircraft is primarily designed to carry passengers and their luggage, though larger models do also have cargo compartments used for air freight. Cargo-only aircraft is designed to carry cargo and freight only. Cargo-only aircraft have larger cargo holds, meaning they can hold more volume of cargo and take packages with larger dimensions. CAO aircraft can also ship some DG and battery commodities which are often restricted and not accepted on passenger aircraft.

Air freight rates are calculated based on several factors. The most important is the ‘chargeable weight’ of the goods: either the actual (gross) weight or the volumetric weight – whichever is higher. Volumetric weight is calculated by multiplying the length, width, and height of the package(s) and dividing by a volumetric factor determined by the airline. Standard airfreight is usually calculated on a 1:6 ratio.

Other factors include the distance between the origin and destination, the type of goods being shipped, any additional services required and the current market demand for space.

Chartering an aircraft means renting an entire plane for exclusive use by a single customer. This option is typically used for large, urgent or high-value shipments which cannot be accommodated on regular, scheduled flights. Chartering an aircraft provides greater flexibility and control over the shipping process, allowing for customized routing, faster transit times and dedicated handling. It requires careful planning and coordination but can be more efficient and economical. ITSCargo’s air freight experts have a wealth of experience in charters and will be happy to discuss the options available with you.

A dangerous goods declaration (DGD) is a document that provides details about hazardous materials being shipped by air freight. It’s required by airlines and regulatory authorities to ensure the safe transport of these goods. It includes information about the type and quantity of hazardous materials being shipped, the packaging used, and any special handling or storage requirements. Our experienced team can help you navigate the various regulations regarding shipping and packing DG goods and batteries.

Door-to-door (D2D) service involves transporting of goods all the way from the shipper’s door to the consignee’s door. It  covers the entire process including pickup, air freight transit, customs clearance, and final delivery. We can also mix and match components and scope of responsibility, depending on the requirements of your suppliers and end customers.

The International Air Transport Association (IATA) is a trade association that represents airlines globally and promotes safe, reliable, and efficient air transport services. IATA sets industry standards for the transport of goods by air, including regulations for dangerous goods and batteries. It also provides training and certification programs for air cargo professionals, and advocates for policies that support the growth and development of the air cargo industry.